Saturday June 13, was our second week we went to the cooperative DETODAS was a much more enriching experience, because to our training went 15 socias. We did not expect so many socias, but it was super nice see the enthusiasm.

Our training was focused on internal and external customer. We gave the meaning of internal and external customer.

It was our first time that we training to the socias, but we really feel that we were welcomed by the socias and the 3 hours of training was unfolding in an interactive environment and good humor.

We began to introduce each one saying our name and the socias too was saying their names and what business had. Our first activity was that the socias had to do a mathematical exercise and then see the number that they have and take a envelope and inside was a question related to customers and the socias started to said their points of view, later we had a panel discussion with all the points of view that the socias gave.

Then, to give different points of views about internal and external customers, we give brief slides that we projected the meanings of external and internal customers, we could notice that the socias were very intersting about the topic, taking any questions to get out their doubts.

Then we made them to personificate a client internal or external customers in a play, was a very nice experience, because we realized that the members had understood the meaning of the two types of customers that exist in a business. After the play, did a little analysis on the attitude of the internal and external clients.

To strengthen all activities at the end we spent some slides giving tips for improving your business and what might help them get a better deal towards its customers.

For me it was an enriching experience, because we share what we know and know that I can help someone to offer somes tips or information that could improve their business makes me more committed what I'm doing. Also see the enthusiasm of the members to learn, motivate is to continue working. But after hours of training we had a moment to talk and provide some snacks to the socias.

Our first visit was with my mates(Marianita Calderón, Valeria Larriva, Denisse Navia e Isabel Cevallos) on Saturday, June 6 to the Cooperativa DETODAS. I really was a little nervous and expectations to meet the socias, because we were going to meet and talk about what we are gonna do in the cooperativa DE TODAS with them. Really my expectations were fulfilled, because the socias were super gentle and really could strike up a conversation and was very interesting, because we know the socias and we can share with them an enjoyable time, and we can know what are their goals. To the meeting went five socias in which they told us a little bit about their work, their experiences of life and what is the Cooperativa DETODAS really means for the socias.

After having known a little bit of each, we talked of what what we are gonna do with them. We start to explain how important is for us to know about what they would like to learn in the capacitation that we are gonna give.

For us was exciting when the members told us the issues that they wanted to learn and I am sure they are excited about the activities that we will provide the following Saturdays. For me who cal l my attention is that the socias have a great enthusiastic and eager to continue learning and prepared continuously.

The purpose for me to go Saturday to the cooperative DETODAS, is t, because i so explore myself and to mature each day, for me that is the reason to serving others, see the happiness of the socias, i find the meaning of servig, because we are providing a little bit of our knowledge and share of what we learn in class.

For a major change in society we need the collaboration of each one to transform the society a take the apportunities that everyday bring us the life.